Refund & cancellation policy

1. Refund & Cancellation Policy

Cancellations:

• Orders can be canceled within 24 hours of placement if they have not yet been shipped.

• For cancellations, email us at [kanvasirimango123@gmail.com] with your order number.

Refunds:

• Due to the perishable nature of mangoes, we do not accept returns.

• Refunds or replacements are offered only in the following cases:

  • Damaged or spoiled mangoes upon delivery (report within 1 hour with photos).

  • Incorrect item delivered.

• Refunds are processed within 5–7 business days to the original payment method. Store credit may be offered for future purchases.

Non-Refundable Situations:

• Disliking the taste or natural variations in ripeness/color.

• Failure to inspect the package upon delivery and report issues within 24 hours.